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Why are my old logins not working anymore?

Updated this week

We just upgraded our authentication System to provide you with better security and more login options As part of this improvement, we've moved to a new identity provider. This means we kindly ask all users to reset or set a new password to continue accessing their account. We understand this extra step may be inconvenient, but it's necessary to ensure your account remains secure and takes advantage of our enhanced authentication features.

πŸ‘‰ Important:

Always use the same email address as before so we can correctly match you to your existing account and data.

How to log in with Microsoft SSO

As part of the authentication upgrade, elyvate moved to a new identity provider. Simply click "Continue with Microsoft" and you'll be redirected to our company Microsoft login page.


How do I reset my password?

  1. Go to the elyvate login page

  2. Enter your email address

  3. Click "Forgot password" and confirm

  4. Follow the link in the email to set a new password

This process takes less than two minutes.

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